Privacy policy

Privacy Policy
Last updated: April 2, 2025

This Privacy Policy outlines the policies and procedures regarding the collection, use, and disclosure of Your information when You use the Service, and explains Your privacy rights and how the law protects You.

We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

 
Interpretation and Definitions
Interpretation

The words with initial capital letters have the meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions

Account: A unique account created for You to access our Service or parts of our Service.
Affiliate: An entity that controls, is controlled by, or is under common control with a party.
Application: Refers to Dyonix, the software program provided by the Company.
Company: Refers to Dyonix OÜ, located at Sepapaja tn 6, Tallinn 15551.
Cookies: Small files placed on Your Device to store browsing history or preferences.
Country: Refers to: Estonia.
Device: Any device that can access the Service, such as a computer or mobile phone.
Personal Data: Any information that relates to an identified or identifiable individual.
Service: Refers to the Application or the Website or both.
Service Provider: A natural or legal person who processes data on behalf of the Company.
Third-party Social Media Service: Refers to a website or network service through which You can log in or create an account.
Usage Data: Data collected automatically, such as Your Device's IP address, browser type, pages visited, etc.
Website: Refers to Dyonix, accessible from www.dyonix.com.
You: The individual accessing or using the Service.
 
Collecting and Using Your Personal Data
Types of Data Collected

Personal Data:

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. This may include, but is not limited to:

Email address
Phone number
Usage Data

Usage Data:

Usage Data is collected automatically when using the Service. This may include information such as Your Device's IP address, browser type, pages visited, etc. We do not use cookies to identify website visitors but may collect diagnostic data related to Your interaction with our Service.

Information from Third-Party Social Media Services:

If You create an account or log in through a Third-party Social Media Service like Google, Facebook, etc., we may collect personal data associated with Your account.
 
Tracking Technologies and Cookies
We use cookies and similar tracking technologies for storing certain information. However, we do not use cookies for identifying website visitors. The cookies we may use are primarily for functional purposes such as remembering your language preferences or session data during your visit.

 
Use of Your Personal Data
We use your data for the following purposes:

To provide and maintain the Service
To manage your account and provide access to Service functionalities
To fulfill contracts, including purchases or services through the Service
To contact you with updates, security notices, or promotional information
To process and manage your requests
For business transfers, such as mergers or acquisitions
To improve our Service, marketing, and user experience
 
Sharing Your Personal Data
We may share your information in the following situations:

With Service Providers: To help us operate or analyze the Service.
For Business Transfers: During mergers, sales, or acquisitions.
With Affiliates: Including subsidiaries, joint ventures, and companies under common control.
With Business Partners: For certain products, services, or promotions.
With Users: If you share personal information publicly or interact with other users.
With Your Consent: For any other purpose, with your explicit permission.
 
Retention of Your Personal Data
We will retain your Personal Data for as long as necessary for the purposes outlined in this Privacy Policy and to comply with legal obligations.
Usage Data is generally retained for a shorter period, unless required to improve service or comply with the law.

 
Transfer of Your Personal Data
Your data may be transferred to locations outside your jurisdiction, and by using the Service, you consent to this transfer. We ensure that data is treated securely and in accordance with this Privacy Policy.

 
Deletion of Your Personal Data
You have the right to request deletion of your Personal Data. You can update or delete your information by signing in to your account or by contacting us.

 
Disclosure of Your Personal Data
We may disclose your information in the following cases:

Business Transactions: During mergers, acquisitions, or asset sales.
Law Enforcement: If required by law or public authorities.
Other Legal Requirements: To comply with legal obligations, protect our rights, or ensure safety.
 
Security of Your Personal Data
We strive to protect your data using commercially acceptable means, but we cannot guarantee 100% security due to inherent risks of online data transmission.

 
Third-Party Service Providers
We may use third-party services such as FreshDesk for customer support, which may collect data according to their Privacy Policy. For more details, visit their respective Privacy Policies.

 
Children’s Privacy
We do not knowingly collect personal information from anyone under the age of 13. If you are a parent or guardian and believe your child has provided us with data, please contact us.

 
Links to Other Websites
Our Service may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.

 
Changes to this Privacy Policy
We may update this Privacy Policy periodically. We will notify you of changes by posting a new policy and updating the “Last updated” date. We advise you to review this page regularly.

 
Contact Us
For any questions regarding this Privacy Policy, contact us at:

Email: [email protected]